Platform — Layer 02
Back Office & Agent System
Where the operation actually runs.
The back office is the product your team uses every day. It's the part operators evaluate hardest in a demo, and the part we've spent the most engineering time on.
Player management
- Full player profiles with activity, wallet and session history
- VIP tiering with automatic promotion and demotion rules
- Segmentation and tagging for targeting
- Manual adjustments with full audit trail
Agent system
Credit and cash networks in parallel, at whatever depth your market actually uses.
- Multi-level hierarchy with configurable depth
- Credit and cash models, supported in parallel
- Commission schemes by tier, vertical or custom rule
- Agent-facing portal with their own reporting
- Settlement automation
Campaign engine
Ten-plus campaign types, four-step setup for the standard ones, and a rule builder when the standard ones aren't enough.
- 10+ campaign types: registration, deposit, mission, check-in, lucky draw, rebate, referral and more
- Four-step setup for standard campaigns
- Rule builder for complex conditions
- Budget caps and abuse controls
Risk control
- Rule-based detection with configurable thresholds
- Behavioural alerting on bonus abuse, arbitrage and collusion patterns
- Watchlists and automatic restrictions
- Review queue for manual decisions
Reporting
- Dashboard with the metrics that matter, by brand and by market
- Drill-down from summary to individual bet
- Scheduled exports
- Consolidated reporting across brands under Turnkey
Governance
- Granular role and permission control
- Complete operation logs
- Two-factor authentication for admin accounts
- IP restriction on admin access
In the product
Two more views your team lives in
